your E-mail Options
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A word about E-mail: When you are new to the internet, one of the most confusing issues is E-mail and how (why) it works. E-mail as actually much easier than it seems. Your remote control website package includes separate E-mail accounts. (Lite package includes 4 e-mail accounts; Pro & Pro-plus packages include 10 e-mail accounts). Each e-mail account has its own settings and password. You can also setup additional E-mail accounts at a small monthly fee each.
Pre-set E-mail boxes: When you receive your new Remote Control website, 3 of the available 10 E-mail boxes are already setup. These are..
info@YourWebsiteName.com All the forms as well as the E-mail lcon link on the home page use this mail address
page@YourWebsiteName.com Whenever ASAP is selected as the preferred call back time on any of the forms, a copy of that message is sent to the page E-mail box as well as the info E-mail box.
admin@YourWebsiteName.com Any E-mail addressed to an E-mail address that does not actually exist is sent to the admin E-mail box.
For each of the above and all active E-mail accounts, you can choose to have these accounts hold the E-mail until you choose to check it or forward all E-mail to another E-mail account.
E-mail Forwarding: Example - If you want to use your E-mail address called info@YourWebsiteName.com on your business cards and business correspondence, etc., but want the E-mail to show up in your current E-mail box firstname.lastname@example.org, you would choose the option of E-mail forwarding for the info E-mail box.
You could check your E-mail the same way you do now, however anything addressed to info@YourWebsiteName.com would appear as well as the E-mail actually addressed to email@example.com
Until you are ready to take advantage of the more advanced E-mail options, you might want to set-up the admin, info and page E-mail boxes to forward to a single E-mail account so you only have to check one E-mail box to receive all your E-mail.
In order to retrieve and read E-mail held at your website, you will need an E-mail program on your computer that understands POP3 mail standards. Some, but not all include "Outlook Express" (included with Internet Explore 4.0+), "Netscape Mail", "Internet Mail", "Netscape Colabra" (included in Netscape 4.0+), Eudora, Goldmine, Act and many more. You will need to refer to the help documentation that came with your E-mail program to configure that E-mail program correctly.
Unfortunately AOL does not use standard POP3 E-mail so if your only E-mail program is AOL your only option is to have all E-mail forwarded to your AOL E-mail address.
Your E-mail program will need to know certain information in order to be able to retrieve and read E-mail held at YourWebsiteName.com. We will use as an example the E-mail box named info@YourWebsiteName.com and assume you access the internet using Earthlink.
Incoming (POP3) mail server: mail.yourwebsitename.com
*Outgoing or Sending (SMPT) mail server: mail.earthlink.net
Account or mailbox name: info
Password: You can setup/change any password you choose.
*you will need to obtain your Outgoing SMPT server name from the ISP that provides your connection to the internet.
E-mail Paging: In order to use this feature you must obtain a pager or cell phone that supports Alpha Numeric Display features as well obtain an E-mail-to-pager E-mail address from a pager of cellular phone company. They usually provide an E-mail address that looks something like this: firstname.lastname@example.org . Any E-mail addressed to that address will show up on your pager or Cell phone.
To configure your website to use your E-mail-to-pager E-mail account, simply setup your page@YourWebsiteName.com E-mail box to forward all E-mail to your E-mail-to-pager E-mail address.
Add new E-mail Accounts. You can add as many new E-mail accounts as you need using the E-mail Editor Remote Control Center. The first 10 are included in your basic monthly rate. Additional accounts will incur a small additional monthly charge.
E-mail Editor- Remote Control Center
To access the E-mail Editor you must first click on Edit E-mail Account from the Main Editor Tool Bar drop down box.
The E-mail Editor screen will now appear.
E-mail Account Selector: Select an existing E-mail account from the drop down list to edit or select to add a new account.
E-mail Account Name: This is a one word name. It is best to use lower case.
Full E-mail Address: This is the actual E-mail address you would use for this account.
Password: You will need to remember this password to be able to retrieve E-mail using your E-mail program.
E-mail Forwarding: If you want all E-mail sent to this account forwarded to another E-mail address, enter that E-mail address(s) here. You can forward to more than one E-mail address. Just separate using a comma.
Update Mail Box(s) Button. After adding or changing information, you must click on this button to save your changes.
De/Re Activate Button: You can de-activate a mailbox at any time. Later you can re-activate it to reuse or rename for another user.
Close E-mail Editor Button: When you have finished with the E-mail editor, click on this button to close out of the E-mail Editor.